We don't hide the price.
There's no setup fee either.
The only difference is included talk minutes and which skills are unlocked. No lock-in, no hidden line items, cancel whenever you want.
Pricing
How much does luup cost per month?
luup publishes three plans: Essential at ₺990 a month with 60 talk minutes, Professional at ₺2,490 with 300 minutes and Scale at ₺6,490 with 900 minutes. Every plan opens with a 14-day trial and no card is asked for. There is no setup fee and no contract; minutes beyond the bundle are added to the invoice.
Essential
₺990/mo + VAT
14 days free · no card asked for
For smaller operations running on a single number.
- 60 talk minutes included
- Phone + WhatsApp + web chat
- One assistant, one number
- Records, call history and transcripts
Professional
Most popular₺2,490/mo + VAT
14 days free · no card asked for
Where most single-location businesses land.
- 300 talk minutes included
- Every channel, unlimited assistants
- Appointments, quotes and collection flow
- CRM and calendar integrations
- Consent checking before outreach
Scale
₺6,490/mo + VAT
14 days free · no card asked for
For outbound calling, several locations, or heavy volume.
- 900 talk minutes included
- Outbound calling campaigns
- All skills unlocked
- Team, role and location management
- Priority support
luup, wired into your own systems.
Multi-location operations, custom integration with your own ERP or CRM, and guided deployment run from this desk. The price follows the scope rather than a package, so the conversation starts with what you need.
- Unlimited numbers, users and locations
- Custom integration with your ERP/CRM
- A dedicated solution architect and rollout team
- SLA, security review and DPA
- Contracted pricing, annual invoicing
Deployment budgets start in the $20,000–$30,000 band.
sales@luup.com.tr
Set up in ~15 min · Keep your number · No card required
Compare the plans
at a glance.
luup plans scale with talk volume, numbers and team size. Skills are not locked to a plan — the difference is capacity, not capability.
In every plan
- A 14-day free trial, no card, 60 minutes to try it
- Phone, WhatsApp and web chat in one inbox
- Customer memory that recognises the caller, with full history
- Appointments, records and quotes created in the conversation
- All thirteen sector packs and conversation rules
- Setup, call forwarding and support
| Essential | Professional | Scale | |
|---|---|---|---|
| Talk minutes included | 60 min/mo | 300 min/mo | 900 min/mo |
| Messages included | 200/mo | 2,000/mo | 8,000/mo |
| Overage per minute | ₺14 | ₺12 | ₺10 |
| Phone numbers | 1 | 3 | 10 |
| Users | 2 | 8 | 30 |
| Channels | Phone, WhatsApp, web | All eight | All eight + API/Webhook |
| Quotes and collection flow | |||
| CRM and calendar integrations | |||
| Outbound calling campaigns | |||
| Team, roles and locations | Team | Team + locations | |
| Support | Standard | Priority | Priority + SLA |
When the included minutes run out the assistant does not stop; the extra minutes are added to the invoice at the end of the period, and the remaining balance is always visible in the panel. A warning is sent at eighty percent.
SSS
Questions about pricing
luup's Essential plan is ₺990 per month with 60 talk minutes, Professional is ₺2,490 with 300 minutes, and Scale is ₺6,490 with 900 minutes. All three come with a 14-day free trial and no card is asked for to begin. There is no setup fee and you can cancel at any point.
All three plans come with a 14-day free trial and no card is required to start one. During the trial every plan shares the same allowance — 60 talk minutes — which is enough to see the product handle your own customers. Add a card by the end of day fourteen and the subscription starts on the plan you picked, with that plan's full allowance.
Enterprise is for multi-location operations and companies that need luup wired into their own ERP or CRM. Its price follows the scope rather than a package, so it is not listed; deployment budgets start in the twenty thousand dollar band. Write to sales@luup.com.tr and we will scope it together.
The assistant does not stop. Minutes beyond your allowance are added to the invoice at the end of the period. Remaining minutes are always visible in the panel and a warning is sent at eighty percent. Only real conversation time counts — a call that rings but is never picked up does not.
Nothing is deleted. Without a card the account turns read-only: your records, call history and customer data stay reachable, but the assistant stops replying and nothing new is created. The moment you add a card everything continues where it left off. There is no free plan — use beyond the trial runs on a subscription.
No. Setting up luup is free and you do it yourself. Call forwarding, the WhatsApp connection and training the assistant all move step by step in the panel. There is no separate installation, consultancy or training charge; Enterprise deployment projects sit outside this and are contracted separately.
No. luup attaches to your existing number through forwarding, and your customers keep calling the number they already know. You can remove the forwarding at any moment and take the calls back yourself.
Monthly subscriptions carry no commitment. When you cancel, service continues to the end of the period you already paid for and nothing is charged afterwards. Your data can be exported after cancellation.