SkillOversight
Running the Business by Voice
Ask out loud, get the answer
What is Running the Business by Voice?
Running the Business by Voice is a spoken reporting method that lets a business owner learn current operating figures by asking a question out loud, without opening the panel. luup produces no new data with this skill; it speaks the data already in the panel, and every user can only ask about figures within their own permissions.
Getting a number means opening the panel, finding a screen and setting a filter.
The question is asked out loud and the answer comes back spoken.
How does it work?
- 1
A question is asked
The owner asks their question out loud.
- 2
Data is read
The current data behind the question is calculated.
- 3
An answer is given
The result is delivered briefly, in spoken language.
- 4
It goes deeper
A follow-up question can be asked; the context is kept.
What does it need?
A skill with a missing precondition is not hidden in the panel — it is shown with the gap. Hiding what is required only produces disappointment during setup.
- Active usage data
What it deliberately does not do
Claiming a result is easy. What follows is not a claim but a set of limits the product enforces mechanically: the skill cannot do these things, because a layer that cannot be switched off stops it.
- A spoken command never sends a message to a customer; it only acts inside the panel.
- It does not raise the autonomy ladder by voice.
- It never guesses at a command it did not understand; it asks again.
Where it sits on the autonomy ladder
A 0–4 ladder decides how much the assistant may do without asking you, and it is set separately for each channel and each topic. The meaning of each rung is the same across every skill.
Running the Business by Voice comes into play at rung 0 of the ladder.
- 0
Listens only
Writes nothing to customers; it only records.
- 1
Drafts a reply
Writes it but does not send it; the draft waits in the panel.
- 2
Waits for approval
The reply is ready; sending it is your decision.
- 3
Answers on its own
Sends, and stops to call you in when it gets stuck.
- 4
Full authority
Books, quotes and collects payment.
Wherever the ladder sits, every outgoing message passes the Conversation Rules and the consent check; neither layer can be switched off.
SSS
Sık sorulanlar
How many records opened this week, how many calls came from which channel, how many appointments were confirmed, which jobs are waiting — anything already present in the panel. Running the Business by Voice produces no new data; it speaks the data that exists.
The users you authorise, and each user can only ask about data within their own permissions. A team member cannot see the whole business's figures.
Running the Business by Voice is in beta. Common numerical questions work; open-ended and complex analytical questions are still limited.